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Help center

How can we help?

Guides, people and training so GO Admin works at your pace.

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Channels

Talk to a person.

We reply with your case at hand. Hours are in Colombia time.

Support on WhatsApp

Message us and a team member replies with your case at hand.

Mon–Fri · 8:00 AM – 6:00 PMOpen WhatsApp

Help center

Step-by-step guides, short videos and answers to the most common questions.

Always availableGo to the help center

Guided setup

We set up your company, locations, products and invoicing with you.

Included in every planSchedule setup

Live training

Sessions for your register, warehouse and accounting teams.

Every weekSee training
Guides

Learn at your own pace.

Short articles with screenshots and videos under three minutes.

Getting started

  • Create your company and locations
  • Invite your team
  • Set up taxes

VAT invoicing

  • Set up your invoice numbering
  • Issue your first invoice
  • Credit and debit notes

Inventory

  • Import products from Excel
  • Transfers between warehouses
  • Inventory adjustments

Point of sale

  • Open and close the register
  • Table sales
  • Payment methods

Payroll and team

  • Add employees
  • Run payroll
  • Time off and payroll changes

Integrations

  • Connect your payment gateway
  • Booking and reservation channels
  • WhatsApp Business
Setup

How we guide you.

From your first login to your first month-end close, with a person who knows your case.

1

We set it up with you

Company, locations, taxes, invoice numbering and users.

2

We load your data

Products, customers, suppliers and opening balances.

3

We train your team

Register, warehouse and accounting, each person in their own area.

4

We're with you at month-end

We review your first month-end close together.

Direct contact

Prefer to write or call?

FAQ

What people usually ask us.

No. GO Admin runs in the browser on your computer, tablet or phone. All you need is an internet connection and your login.